Footwear Store Manager, Bal Harbour

A premium men's and women's footwear brand

The opportunity

We are partnering with a premium footwear brand to appoint the Store Manager of its men's and women's boutique at Bal Harbour Shops, Miami: a small, highly productive door with a demanding local and international clientele, and a team of six to seven.

This is a full business manager role. You run the boutique as your own business: the numbers, the team, the stock and the clients. You hire and develop the sales team, you supervise the stockroom and the person who runs it, and you stay on the floor, because at Bal Harbour the manager is often the person clients ask for. We are looking for five to ten years in luxury or premium retail, with real store leadership built on real selling years, and someone who knows that in footwear a sale is won or lost on sizes, runs and replenishment.

What you will be responsible for

• Own the boutique's sales, conversion and profitability targets, and explain the numbers week by week
• Recruit, train, coach and retain a team of six to seven across sales and stock
• Supervise the stockroom and the stock lead: receiving, transfers, size runs, replenishment and inventory accuracy
• Lead from the floor: sell, keep your own clients and set the standard for service
• Build clienteling: client books, appointments and follow-up with local, seasonal and international clients
• Manage scheduling, payroll hours, visual standards, loss prevention and operational compliance
• Report to regional leadership and grow local business through events, hotel concierges and the Bal Harbour community

What we are looking for

• Five to ten years in luxury or premium retail, including store or department management
• Experience in footwear, leather goods or accessories, ideally both men's and women's
• A track record of hiring and building sales teams
• Comfortable with stock: you read a sell-through report and know a broken size run costs a sale
• Strong clienteling with high-net-worth, local and international clients
• Spanish or Portuguese is a strong plus
• Available weekends, holidays and peak season

What the opportunity offers

• $95,000–$115,000 base salary, depending on experience
• Performance bonus
• Benefits package
• A complete business to run at one of the most productive luxury centers in the country
• You talk to us, not a portal: we meet you, interview you and, when it fits, introduce you to the brand ourselves, confidentially