Sales Advisor, Swiss Watches, Knightsbridge

A Swiss heritage watch house

The opportunity

The Swiss heritage watch house behind our Knightsbridge search has asked us for a second hire: an experienced Sales Advisor for the same boutique. The house makes few watches and sells them to clients who know what they want. Many of them come from Greater China, and the house wants an advisor who can welcome them in their own language.

This is a selling role in a team of three to five, where every person on the floor counts. You will look after an international clientele, a large part of it Chinese-speaking, and build relationships that last well beyond one purchase. The house is looking for at least three years of confirmed luxury sales, fluent English and Mandarin, and a real feel for gemstones: many of its pieces are set, and clients ask about the stones as much as the movement. No gemmology certificate is required. Curiosity and a trained eye are.

What you will be responsible for

• You welcome and advise clients in English and Mandarin, in the boutique and by appointment
• You present the collections with precision: movements, materials, and the stones on gem-set pieces
• You build and keep your own client book: follow-up, private appointments, the long conversations before a purchase
• You work as one team with the Store Manager and the Deputy: shared clients, a shared floor, one standard
• You support after-sales with the same care as the sale: servicing, adjustments, the questions that come later

What we are looking for

• At least three years of confirmed sales experience in luxury, ideally in watches or fine jewellery
• Fluent English and Mandarin Chinese
• A good knowledge of gemstones and precious stones; no certification required
• Impeccable presentation and a calm, discreet manner with demanding clients
• A true team player: in a boutique this size, the floor is shared

What the opportunity offers

• £32,000–£40,000 base, plus commission on sales
• A small boutique and a house with a long history, where good advisors are seen and the path to senior roles is real
• You talk to us, not a portal — we meet you, we interview you, and when it fits we introduce you to the house ourselves, confidentially. Skip the formal cover letter: three lines, in English or in Mandarin, on a client you won and how, will do more